Refund Policy

Last Updated: Jan 1, 2026

At Boostioo, we strive to provide high-quality social media marketing services. Due to the digital nature of our services, certain conditions apply regarding refunds. By placing an order on Boostioo, you agree to the terms outlined in this Refund Policy.

1. General Refund Policy

All purchases made on Boostioo are considered final and non-refundable once the order has been successfully processed and delivered.

However, refunds may be issued in specific situations where the service cannot be delivered or fails to start.

Refunds are typically issued as account balance credits within Boostioo and can be used for future purchases on the platform.

2. Eligible Refund Situations

You may qualify for a refund under the following circumstances:

Order Not Started
If an order does not start within the expected time frame and our system cannot process the service, you may request a refund.

Service Unavailable
If the service you purchased becomes unavailable or cannot be completed due to technical issues.

Failed Delivery
If Boostioo fails to deliver the service after processing the order.

Partial Delivery
If only part of the order is delivered, a partial refund may be issued for the remaining undelivered portion.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Orders that have already been completed successfully

• Incorrect links or usernames submitted by the user

• Private accounts that prevent service delivery

• Changes made by social media platforms

• Account suspensions or restrictions caused by the social media platform

• Delays caused by platform updates or system maintenance

• User dissatisfaction after the service has already started or been delivered

Users are responsible for ensuring that all information entered during the order process is accurate.

4. Order Cancellation

Once an order has been placed and processing has begun, it cannot be canceled.

Orders may only be canceled if they have not yet started processing and cancellation is approved by our support team.

5. Refill Policy

Some services offered on Boostioo may include a refill or replacement guarantee.

If a service includes a refill period and the delivered engagement drops within that time frame, users may request a refill through the support system.

Please note that not all services include refill guarantees.

6. Chargebacks and Payment Disputes

Users are strongly advised to contact Boostioo support before initiating a chargeback or dispute with their payment provider.

If a user files a chargeback or payment dispute, Boostioo reserves the right to:

• Suspend or terminate the user's account

• Block future access to the platform

• Recover any outstanding balances or fees

7. Processing Time for Refunds

Approved refunds will be processed as Boostioo account credits within a reasonable timeframe.

In rare cases where an external refund is approved, processing times may depend on the payment provider and can take several business days.

8. Changes to This Refund Policy

Boostioo reserves the right to modify or update this Refund Policy at any time. Any updates will be posted on this page with a revised "Last Updated" date.

Users are encouraged to review this page periodically.

9. Contact Support

If you have questions regarding this Refund Policy or wish to request a refund, please contact our support team.

Email: hello@boostioo.com